Together, let’s slow the spread of COVID-19. Canada's COVID Alert app notifies you if someone you were near in the past 14 days tells the app they tested positive.
COVID Alert uses Bluetooth to exchange random codes with nearby phones. It does not use or access any location data. COVID Alert works by determining how far away other phones are by the strength of their Bluetooth signal.
Several times a day, COVID Alert checks a list of codes from people who tell the app they tested positive. You’ll get a notification if a code you received matches one of the positive codes.
If you test positive for COVID-19 you’ll receive a one-time key with your diagnosis to enter into COVID Alert. The app asks permission to share your random codes from the last 14 days with a central server.
Other phones using COVID Alert check the central server periodically throughout the day. If they recorded any codes that match the codes in the central server, their user will be notified that they were exposed.
-your location - COVID Alert does not use GPS or location services
-your name or address
-the place or time you were near someone
-if you're currently near someone who was previously diagnosed
Provincial and territorial governments are working to support COVID Alert across Canada. In some places, people cannot yet report a COVID-19 diagnosis through this app.
It’s still helpful to keep COVID Alert on, no matter where you are. That way, when people are able to report a diagnosis, you’ll find out if you were near them.
COVID Alert was built by Health Canada with the Canadian Digital Service on the private exposure notification framework by Apple and Google.
If you’re an Android user and don’t download the app from the official Google Play Store, you may find the installation process more complicated than usual.
But we are delighted to inform you that you don’t need to worry. To ensure you could install this app smoothly, we have written and uploaded a detailed tutorial. It would guide you on installing an app after downloading it from our website step by step, with the help of pictures.
You may find this helpful article on the downloading site, or visit How to install APK/XAPK files on Android.
If you need further help, please do not hesitate to contact us via email [email protected].
We fully understand your concern about safety. We agree that one person wouldn’t be too careful in the cyber world. Meanwhile, we are happy to tell you that one of our priorities is to provide our users with safe app files that they can use without any worries.
We guarantee that all the app files we provided originate from official and reliable sources. We promise that they do not contain any malware that will harm your hardware or the safety of your privacy.
We are glad to let you know that the vast majority of apps on our website are available for free download. Only a small selection of apps require payment, and their prices are set solely by the respective developers—we simply provide an official and secure download platform.
Rest assured, whether an app is free or paid, every download link on our site is verified and completely safe. You can download with confidence, and no account registration is needed—just click the download button and you're all set!
Recently we received a lot of emails from our users, which said they couldn't log in for different reasons, such as "forgot the user name or password" or "had a new phone." We are willing to help you out. Please read the notes below to see what we can do.
To answer this question, please first let us know which account you’re referring to.
If you're referring to your account of some app, like your Facebook account or your Youtube account. Unfortunately, we would not be able to help in this case. We would suggest you turn to the customer service of this application.
If you’re referring to your Appurse account, we should apologize for your confusion since there is no Appurse account. We never require registration for our service, and you will not find any procedure related to creating an account or registering on our website.
This question is essentially quite similar to the prior one. It’s a pity that we are unable to help you to cancel the subscription to a third-party application directly, while we would suggest you to contact its customer service for further information.
Sorry that we are unable to help you to get a refund from a third-party application directly. If you wish to get a refund from a third-party app, we would suggest you to contact its customer service. We would be happy to provide you the way to contact them.
If you want a refund from us, we should apologize for your confusion. Our service is 100% free, and any payment information is not required.
If you run into any site that asks you to provide your payment information, be careful. Remember never reveal your payment information to any unauthorized third parties, no matter how attempting their offer may seem.
Sorry that we cannot answer this question directly, for this only aims to answer some general questions. You may find how to use a certain app by checking our review page.